P r i v a c y P o l i c y

Last Updated: 01/11/2024

MANHUUD LTD (we / us / our) is committed to respecting your privacy and protecting your personal information. This policy outlines the types of data we collect on manhuud.com (Website), how we use it, and the measures we take to keep it secure. By visiting or using our Website, you accept the practices described here.

Scope of This Policy
This Privacy Policy applies to all information collected via:
. Our Website: Information you provide directly or data we collect automatically.
. Electronic Communications: Information shared through emails, text, and similar channels between you and MANHUUD.
. Mobile and Web Applications: Any interaction through applications you download from the Website.
. Linked Advertisements: When you interact with our content or advertising on third-party sites or platforms that link to this policy.

This Privacy Policy does not apply to:
. Data collected offline or by any other method outside of our Website.
. Information gathered by third parties, including links or embedded content accessible through our Website.

If you do not agree with this Privacy Policy, you should discontinue your use of the Website. We may update this policy periodically (see Policy Updates below), so please review it from time to time.

Age Restrictions
Our Website is intended for individuals aged 18 and above. We do not knowingly collect information from anyone under the age of 18. If you are under 18, please do not use or provide any information on our Website. If we learn that information from a user under 18 has been collected without proper consent, we will promptly delete it. To report data associated with a child under 18, please contact us.

Types of Information We Collect
We collect two primary types of information to improve your experience and process orders:
1. Personal Information: Information that identifies you personally, such as your name, email, postal address, phone number, and any other information you provide when creating an account, signing up to our mailing list or competitions, taking part in surveys, placing an order, or interacting with customer service.
2. Non-Personal Information: Data that does not personally identify you, such as IP address, device type, browser type, and usage patterns on our Website.

Methods of Data Collection
We collect information about you in two ways:
1. Directly From You: This includes data you provide when you:
. Fill out forms on our Website, such as during account registration or checkout.
. Subscribe to newsletters or enter promotions.
. Communicate with our customer service team.
. Participate in surveys, competitions or feedback forms.
. Send us photos to help identify defective products.

2. Automatically Through Tracking Technology: This includes data about your browsing habits collected through cookies, pixels, and web beacons. This automated data helps us understand how you navigate our Website, enabling us to improve your experience by:
. Recognising you on return visits.
. Improving site functionality and load times.
. Analysing traffic patterns and content preferences.

To control cookies, adjust your browser settings to accept, decline, or notify you when cookies are used. Note that some areas of our Website may not function optimally without cookies.

Please see our Cookie Policy for more information.

How We Use Your Information
We use the information we collect to:
. Operate and present our Website to you.
. Process your transactions and provide customer support.
. Send you order confirmations, shipping details, newsletters and other relevant updates.
. Respond to inquiries or comments.
. Keep you informed about promotions, product releases, or services you might find interesting (you can opt-out of marketing emails at any time).
. Improve our services by analysing usage and performance data.

Your data is not shared for third-party marketing purposes without your consent.

Data Retention
We retain your personal information only as long as necessary to fulfil the purposes described in this policy or as required by law. Once your data is no longer needed, we will safely delete or anonymize it, unless legal or regulatory obligations require otherwise.

Sharing Your Information
We may share information in specific cases, including:
. Service Providers: We may share information with trusted service providers who help us run our business, such as payment processors, email services, and data hosting providers.
. Business Transfers: In the case of a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.
. Legal Compliance: If required by law or legal process, we may disclose your data to comply with regulatory requirements, court orders, or legal proceedings.
. Protection of Rights: If necessary to protect MANHUUD’s rights, property, or safety—or that of our customers or others—we may share information as part of fraud prevention, risk management, or similar measures.

Your Rights and Choices
You have control over how we collect and use your data:
. Browser Settings for Cookies: You can set your browser to refuse all or some cookies. Keep in mind that some features may not work as intended without cookies.
. Marketing Communications: To opt-out of marketing emails, use the unsubscribe link provided in the email or contact us.

Data Protection Rights
You have the right to access, correct, or delete your personal data. You may also restrict or object to processing under certain circumstances. If you wish to exercise any of these rights, please contact us using the details provided below.

Data Security
We implement industry-standard measures to secure your personal information, but no online system is entirely secure. Your data’s safety also relies on your safeguarding of your account credentials. Please notify us immediately if you believe your account has been compromised.

Data Transfers and International Processing
MANHUUD operates globally, so your data may be processed or stored outside your country of residence. We ensure that international transfers comply with all legal and regulatory standards for data protection, including GDPR requirements.

Marketing Consent and Communications
We will ask for your permission before sending you any marketing emails or promotional messages. You can change your mind and opt out at any time by using the unsubscribe link in our emails or by contacting us directly.

Third Party Links
Our website may contain links to third-party sites or embedded content. This privacy policy does not cover third-party websites, and we recommend reviewing their respective privacy policies to understand how they handle your information.

Policy Updates
We may revise this Privacy Policy as necessary to reflect changes in our practices, legal requirements, or other considerations. Updates will be posted on this page, with the “Last Updated” date at the top reflecting the latest version. Continued use of our Website constitutes acceptance of any changes.

Contact Us
For questions about this Privacy Policy, please contact us:
hi.manhuud@gmail.com
MANHUUD LTD
Jacques Tilley
Willow Cottage
PO20 7JG
United Kingdom